Refund Policy

Last updated: May 6, 2025

Due to the nature of our digital products, all sales are final. However, we aim to ensure a positive experience and offer limited refund options under specific conditions.

1. Eligible Refunds

• Duplicate payments
• File corruption or delivery failure
• Wrong product delivered (e.g., incorrect code package)

2. Non-Refundable Conditions

• Change of mind after purchase
• Misuse of the product or failure to test before deployment
• Requests submitted more than 7 days after purchase

3. Request a Refund

To request a refund, please email contact@urbanchictees.agency with your order number and a clear explanation. We will review your request within 2 business days.

4. Chargebacks

Please contact us before filing any disputes. Unjustified chargebacks may result in account termination and access restrictions.

5. Contact

Email: contact@urbanchictees.agency